Complete Technology Solutions
Delivering customised business system & integration solutions for your organisation
Our focus is to provide quality solutions to support not just your current business requirements, but also your likely future ‘growth’ opportunities and technology changes. As part of our leading expertise, we use the latest in technology modelling, integration solutions, and bespoke customised middleware / integration developments.
Our core strength comes from our background, the capabilities of our experienced team, and our extensive experience with integration solutions. We keep abreast of all the upcoming technology changes, to ensure we provide a current, streamlined, and modern technology solution to best support your business needs.
Our Integration and Technology Services
Systems Integration
At Complete Technology Solutions we offer leading software integration services, to improve and streamline your business systems and processes.
Our expertise includes:
- HRIS integrations, with 40+ integrations completed to date.
- API integrations, across a wide range of industries, supported with robust testing
- Integration across and linking to numerous core business apps & IT systems.
Software Engineering & Consulting
Our expertise in software engineering will assist your business to deliver a quality service, in an efficient and streamlined manner.
Our software engineering services include:
- A comprehensive needs analysis to correctly assess your current systems and future requirements.
- Developing a full solution, customised system architecture.
- Full gap analysis to determine optimal integration and/or software solutions.
Systems Implementation & Support
Our service includes:
- Full project management with regular, clear communication throughout the project.
- Full on-site system setup, rollout, and testing to ensure the system meets all required performance standards.
- Post implementation support including our dedicated Customer Call Support Line.
Middleware Development
We provide a fully customised middleware development service, delivering resilient, scalable, and reliable integration systems.
Our expertise includes:
- Development of cloud based, on-premises, or hybrid solutions.
- Fast response to any identified in-use issues from user feedback, to ensure the solution works optimally.
- Flexible coding and integration approach, to deliver any required additional enhancements.
Ongoing Service & Support
From our extensive experience we understand the importance of providing a strong and reliable post-implementation customer support programme.
Our post implementation support programme includes:
- Fast and prompt troubleshooting and issue resolution.
- System support to ensure future business software updates work optimally with all installed integrations.
- Strong service standards backed by signed Support Level Agreements.
Data Analytics
Tracking the performance of your business systems, installed integrations, and data connectivity, is key to ensuring long-term business success.
Our tracking and measurement systems include:
- Regular monthly reporting on key business systems, data synchronisation, and KPIs.
- Customised tracking and measurement with automated reports either on a daily, weekly, or monthly basis.
- Expertise to provide more tailored reports and drill down of data in performance areas where required.
Fully customised solutions to meet your business requirements, for small and large sized projects.
Extensive experience in a wide range of system integrations and APIs, ensuring a quality solution.
Strong, in-house team of specialists, with expertise across many industries, and many solution requirements.
Our focus is not just on deploying the solution… but also on providing strong post implementation support.
Regions We Service and Support
Complete Technology Solutions is based in Auckland, New Zealand.
We service and support businesses throughout New Zealand, Australia and the wider APAC region; we also have additional clients further abroad.
Working within the New Zealand time zone, we have found we can easily service and support our clients with minimal disruption to their business, plus meet all their service standard requirements.
We have worked with businesses across a wide range of industries, delivering small and larger sized projects.
Our Proven Track Record
We have a strong proven track record of delivering quality service, specialist expertise, and business focused solutions, from our 10+ years of building our sister company, Complete Learning Solutions. Specifically, this includes our technical expertise and support in Docebo, HRIS integrations, eCommerce, finance and recruiting systems, LMS, HR Core, Microsoft products, plus numerous other cloud software systems.
As our sister company continued to grow, the market focus on software support, system integrations, and business performance increased, leading to the formation of Complete Technology Solutions.
Client Testimonials
Thank you so much for the technological guidance, support and integration solutions that you provide us with. You have helped us overcome some seemingly insurmountable challenges and are always quick to respond and assist us through the hurdles. We are happy to have Complete Technology Solutions at our back.
A great business to work with, with a dedicated team that has gone above and beyond to support our business. I cannot recommend them highly enough.
We have recently engaged with Complete to establish Docebo as our new Learning Management System. The process was more complicated than originally anticipated with integration needed across multiple platforms. Despite the challenges the CTS team have been amazing. They consistently respond to our queries promptly, the technical team are quick to address issues and they have held our hand throughout the process. I can’t recommend the team highly enough, they have been a joy to work with. Thank you!