Complete Technology Solutions
Supporting organisations to do extraordinary things
Expert Integration Support
Integration with an enterprise system is a big step for many organisations, which is why it is vital to engage the right technology solutions partner. We offer a real depth to our expertise with our technology solutions, including integrations.
Our expert team at Complete Technology Solutions has unparalleled knowledge and experience of delivering the best solutions for the best value, resulting in outstanding outcomes for every client need and scope. This means you can count on efficient, cost-effective, and timely delivery that maximises uptime and minimises disruption.
An outstanding support track record
We have an enviable track record of implementing and supporting technology systems, including Docebo, HRIS, LMS, eCommerce, and other types of integrations for all types of organisations in New Zealand, Australia, Asia Pacific and North America, including:
- Government departments
- NGOs
- Banks
- Corporates
- Finance and insurance
- Retail
- Industry training organisations
Our Technology Solution Services
The Complete Technology Solutions team has a great reputation of helping organisations in NZ, Australia, the Asia Pacific (APAC) region, and North America to fully optimise their system performance. Our technical services are as follows:
Docebo consulting
Insightful advice and innovative solutions
- Detailed requirements analysis
- Expert, carefully considered advice that always keeps the big picture in mind
- Innovative solutions
Systems architecture
Elegant and robust design
- Can deliver any size solution
- Architecture informed by extensive knowledge and experience
- Globalisation-aware design
Software development
Resilient, scalable, dependable software
- Cloud-native, hybrid or on-prem deployments
- Database design, from LocalDB to data warehousing
- Language-agnostic, pragmatic software engineering
- Agile development process with constant feedback
- Data security, privacy, and client data autonomy
Systems integration
Seamless interoperability between platforms
- API design, integration, and testing
- Connecting disparate / complex systems
- Integration tooling
Implementation & beyond
Set up to empower excellence
- Friendly, customer-centric, and highly personalised implementations
- Ongoing administrative and technical support, and professional services as required
Systems support
Expert maintenance and problem solving
- Support, troubleshooting, and issue resolution across multiple platforms
- Continuous critical resource monitoring
- Various levels of Support Level Agreements available
Data analytics
System effectiveness insights
- Assistance in sourcing all relevant data to drive your analytics
- Data and expert advice to support strategic insight and outstanding tactical delivery
Complete Technology Solutions Integration Products
As part of our technology solutions support services, we offer a suite of HRIS and LMS support products. Below are a couple of our integration project examples.
Docebo / HRIS Integration
A cloud-native solution that allows a host of different HRIS systems to seamlessly integrate with Docebo to publish and consume data.
- Supports wide variety of organisational business rules
- Fully automated synchronisation of HRIS to LMS user data
- Fully automated synchronisation of qualifications / certifications with supported HRIS systems
- Extensible solution to support various configurations
- Provides a seamless employee learning experience
- Support for a single integration with multiple HRIS instances
Questionbank Bulk Uploader
This client-side web application allows Docebo and LMS users to upload specifically-formatted word documents containing bulk sets of questions and answers, directly to Questionbank. GIFT and Excel support is currently under development.
Let us know if you would like a free demonstration.
Key features and benefits of Questionbank:
- Client-side, web-based solution that does not require any integration
- Plug-n-play with your own users – no need to set up separate access
- All aspects of the question/answer outputs are configurable
- Intuitive user interface with intelligent error handling
- Cuts down hours of manual entry to seconds of automated uploads
Our Technology Solutions and Support Pledge to You
An unwavering focus on delivering successful outcomes for our clients and meeting their requirements lies at the heart of everything we do.
- A customer-centric approach
- Efficient, effective, and timely delivery
- Maximised uptime, minimised disruption
- Cost-effective results
- Risk identification and mitigation
- Successful engagement with all stakeholders – from business, to technical
Our Learning Technology Support Services
Integrating with, implementing, or upgrading a learning management system can be a daunting task for many organisations, and L&D teams often struggle to get the right admin and technical support. We offer expert LMS & Docebo support with our learning technology support services.